TWC Phoenix is a proud partner of the Benjamin Franklin Cummings Institute. The school recently featured two of their students who had successful co-ops with TWC Phoenix. Read more about how these co-ops are more than temporary, they are part of our goal to recruit the best talent possible from a wide variety of backgrounds.
This pro bono project, covering all materials and labor, was made possible in part thanks to donated materials from QXO Inc.
Fall is one of the most critical times of year for commercial roof inspections. As leaves begin to fall, facility managers face new challenges, especially with debris collecting on rooftops and blocking drainage systems. A proactive fall roof inspection helps prevent leaks, extend your roof’s lifespan, and ensure your building is winter-ready.
Leaves on lawns and walkways are hard to ignore—but those accumulating on your roof can be a serious hazard. Clogged drains and gutters are one of the most common causes of roof damage.
When water can’t properly drain, it pools on the roof surface, adding weight and increasing the risk of leaks or structural damage to your roof system. Preventative maintenance during fall helps protect your building envelope before issues become costly.
Fallen leaves and organic debris can lead to long-term problems if left unattended. Over time, trapped moisture and decomposing material promote biological growth such as moss or roots, which can penetrate and weaken your roof membrane.
A Greenwood roof maintenance team doesn’t just clear gutters—they remove the hidden buildup that threatens your roof’s integrity and can void your warranty.
A thorough roof inspection in fall ensures your building is ready for snow, ice, and freezing temperatures. During an inspection, trained technicians evaluate:
Addressing these issues now prevents ice expansion, which can turn small leaks into major repairs during winter.
When you schedule a professional roof inspection with Greenwood you’ll receive:
These inspections help ensure safety, extend roof performance, and maintain warranty compliance for your commercial facility.
Don’t wait until winter weather exposes a problem. Contact Greenwood Industries today to schedule your fall roof inspection and protect your investment. A quick seasonal inspection can make the difference between proactive maintenance and costly emergency repairs.
As the calendar year draws to a close, many facilities managers find themselves with unspent capital expenditures (CapEx) funds. This presents a prime opportunity to invest in long-term safety and compliance upgrades, particularly for your facility’s roof.
Rooftop safety is often overlooked, yet it’s critical for protecting your team and your facility. OSHA mandates fall protection for employees working at heights of 4 feet or more in general industry settings and 6 feet or more in construction. Beyond regulatory compliance, ensuring safe rooftop access reduces injury risks, minimizes liability, and demonstrates proactive facility management. Upgrading your roof’s safety features such as guardrails, walk pads and access systems, mitigate hazards like skylights, roof edges, ladders, and areas with heavy machinery.
Year-end budget dollars can go a long way toward improving rooftop safety. Consider these strategic installations:
Evaluate your roof with a critical eye. Common areas needing additional protection include:
Greenwood Industries can help with building upkeep beyond rooftop safety. Our roofing maintenance and repair packages provide ongoing inspections, preventative maintenance, and repairs to extend roof life. Our waterproofing solutions protect structures from moisture intrusion, while historic restoration and masonry services ensure the longevity and performance of critical architectural elements. Together, these services support safe, durable, and code-compliant facilities.
To assess your facility’s roof safety and overall envelope, consider scheduling a Safety Audit with Greenwood Industries. Our team evaluates your current systems and recommends upgrades to ensure compliance, enhance safety, and protect your investment.
Using expendable dollars to improve rooftop safety is an investment in your team, your compliance, and your facility’s long-term performance. Combine safety upgrades with proactive maintenance, waterproofing, and restoration services to maximize the value of your budget while safeguarding employees and your building.
Marlborough City Hall, completed in 1905—the same year TWC Phoenix was founded—stands as a symbol of enduring craftsmanship and civic pride. More than a century later, Greenwood Industries and TWC Phoenix came together to restore the historic clock tower to its original splendor. This extensive historical restoration project encompassed both the exterior and interior, preserving the architectural integrity of one of Marlborough’s most iconic landmarks.
At the tower’s peak, Greenwood’s roofing team replaced the slate roof, while the architectural metal craftsmen fabricated and installed new copper trim around its base—a detail nearly invisible from the ground yet essential to maintaining the tower’s authenticity. These intricate design elements speak to the artistry and attention to detail that defined early-20th-century public architecture.
The masonry specialists from TWC Phoenix meticulously executed the masonry restoration of the clock tower’s walls, cutting and repointing brick, restoring joints, and applying protective coatings to the terracotta façade. Their work not only revitalized the tower’s historic character but also reinforced its structure for decades to come.
Inside, the restoration continued. The clock face was refinished to its original brilliance, and the bell—long a familiar sound in downtown Marlborough—was adjusted to ring properly once again. Every detail, down to the bell’s tone, reflects the teams’ commitment to precision and craftsmanship.
Accessing the clock tower safely required extensive scaffolding and careful coordination. Project Manager Ken Rondeau described the experience as “the coolest project I’ve ever been part of,” noting how unique it was to enter the tower through the clock face itself. To further enhance safety and maintenance access, Greenwood installed a new interior stair system to replace the aging wooden stairs.
Today, Marlborough City Hall’s clock tower once again stands proudly over the city—its slate roof gleaming, its brick and terracotta restored, and its bell sounding clear. Thanks to the skilled collaboration between Greenwood and TWC Phoenix, this historical restoration ensures that a 120-year-old masterpiece will continue to inspire for generations to come.
Learn more about Greenwood and TWC Phoenix’s historical restoration expertise and services.
A typical commercial roof carries a 20-year warranty and, with proper maintenance, can last even longer. But how much longer, and how do you know when it’s time to consider a replacement?
If your roof is out of warranty, you may already be wondering about replacement. However, if it has been proactively maintained through a managed roof care program, it could outlast its warranty by 10 to 15 years. In other words, age alone doesn’t determine whether you need a new roof, it’s really about condition.
Signs It’s Time for a Roof Replacement
1. Persistent Leaks
This one is obvious. If leaks are becoming a recurring issue, especially after major storms, it’s likely your roof system needs extensive repairs or a full re-roof.
2. Visible Membrane Damage
Cracks, ridges, or punctures in the roof membrane compromise the integrity of the system and indicate it may be nearing the end of its service life.
3. Membrane Flaking
On EPDM roofs, a common warning sign is membrane flaking. If you rub your finger across the surface and material flakes off, the roof has reached the end of its useful life.
4. Wet Insulation
If large sections of your roof feel soft underfoot, this often means water has infiltrated the system. Wet insulation loses effectiveness and can quickly lead to widespread structural issues.
5. Changes in Building Usage
If your property is undergoing a significant change in use—such as installing heavy rooftop equipment, expanding occupancy, or increasing energy demands—a new roof system may be necessary to support those changes.
Replacement Isn’t Always the Only Option
In some cases, a full replacement may not be needed right away. If the roof membrane is still in good shape, a roof restoration can extend the life of your system for several more years.
We specialize in roof restorations that extend the lifespan of aging commercial roofs while giving property owners peace of mind. Our experts can assess your system and recommend whether a restoration or replacement is the best option for your building.
Is it time for a new roof? Contact us today to schedule an inspection and discover whether restoration or replacement is the right solution for you.
Sometimes a roof leak is impossible to miss, like when you spot a discarded screw on the membrane next to a puncture. However, more often, leaks manifest in subtler ways. Keep an eye (and nose) out for these warning signs:
Even when signs seem clear, pinpointing the source of a roof leak can be a challenging task. If you notice any of the above indicators—whether you see them or smell them—don’t leave your facility at risk. Contact the experts at GRS today, and we’ll quickly locate, repair, and safeguard your roof against future leaks.
WORCESTER, MA (June 11, 2025) — Greenwood Industries, the Northeast’s leading provider of commercial roofing and building envelope solutions, has generously donated and installed a new roof for the Family Promise Metrowest Center. This pro bono project—covering all materials and labor—was made possible in part thanks to donated materials from QXO, Inc. (NASDAQ: QXO), and reflects Greenwood’s commitment to community partnership and support for families experiencing homelessness.
Family Promise Metrowest serves families with children who are homeless or at risk of homelessness by providing shelter, education, and comprehensive support. The organization focuses on low- and moderate-income Massachusetts residents, prioritizing those from the Metrowest region. Families of all compositions and genders are welcomed.
Prior to the renovation, the Center’s roof was severely deteriorated and structurally compromised. These conditions disrupted daily operations, hindered family meetings, and affected collaboration with community partners. A secure and well-maintained facility is vital to delivering the safe, respectful environment Family Promise Metrowest strives to provide.
With a new roof in place, the organization is now positioned to expand in-person workshops, strengthen partnerships, and engage more volunteers. The upgrade ensures that the Center remains a professional, welcoming space—one that reflects the dignity every family deserves.
“Greenwood Industries didn’t just replace a roof—they reinforced the foundation of our mission,” said Danielle Conti, Executive Director of Family Promise Metrowest. “Their generosity and partnership reflect a shared belief that every family deserves dignity, safety, and a place to grow. When businesses step up like this, they don’t just improve buildings—they strengthen entire communities.”
To learn more about Family Promise Metrowest, donate, or volunteer, please visit www.familypromisemetrowest.org or contact Amy Miller at [email protected].
About Greenwood Industries
Greenwood Industries is the Northeast’s leading commercial roofing and custom building envelope provider, with offices in Massachusetts, New York, Connecticut, and Rhode Island. For 30 years, Greenwood has delivered commercial roofing, architectural metal fabrication, waterproofing, and maintenance services for all exterior building systems. Recognized by Roofing Contractor Magazine as the tenth-largest commercial roofing company in the nation, Greenwood has earned numerous awards for craftsmanship. Visit www.greenwoodindustries.com and follow us on LinkedIn, Instagram, Facebook, and Threads for more information.
About Family Promise Metrowest
Founded in 2008, Family Promise Metrowest (FPM) offers a spectrum of services to families that are facing housing instability and homelessness. From a family shelter based in Natick Center to a homelessness prevention program that serves families across the region, FPM has grown exponentially in recent years, now helping close to 100 families per year access stable housing, sustainable employment, affordable childcare, and educational opportunities. By partnering with local businesses, congregations, foundations, schools, and dedicated volunteers, FPM is creating real solutions to the housing crisis facing families.
Media Contacts
Amy Miller, Executive Director
Family Promise Metrowest
[email protected]
Ginny Pitcher, Vice President of Marketing
Greenwood Industries
[email protected]
ay is Preservation Month, a time when the National Trust for Historic Preservation celebrates our nation’s architectural and cultural heritage. What began as Preservation Week in 1973 grew into a month-long observance in 2005, offering an opportunity to honor the unique character of historic places and highlight the critical role of historic preservation in strengthening communities, bolstering local economies, and promoting environmental sustainability through adaptive reuse.
For Greenwood, historic preservation is more than a tradition—it’s our passion. Over the years, we’ve restored some of New England’s most cherished landmarks, from the Massachusetts State House to local museums, churches, and private residences. Through our partnership with TWC Phoenix, we now combine best-in-class roofing and waterproofing expertise with our deep masonry heritage to protect and maintain the entire building envelope.
One recent example is the clock tower restoration at Marlborough City Hall. In addition to structural masonry repairs—cutting, repointing, and protective coating—our craftsmen addressed a small but vital detail: the tower bell was no longer ringing clearly. A precise adjustment restored its full, resonant tone, just as it sounded a century ago. That attention to detail is what keeps New England’s historic main streets vibrant and alive.
Across the region, our team has preserved government buildings, monuments, cemeteries, residences, and more. Whether it’s a delicate masonry repair, a comprehensive roofing and waterproofing solution, or a full restoration of a historic façade, our experts share a true passion for craftsmanship that “stands the test of time.” 
If you own a historic property in need of building envelope maintenance or restoration, Greenwood and TWC Phoenix are ready to bring our decades of experience—and our dedication to historic preservation—to your project. Contact us today to learn how we can help safeguard your piece of history.
Your commercial roof includes a warranty that safeguards your investment—but it’s crucial to understand the terms and conditions. Just as a car warranty won’t cover damage if you neglect oil changes, a roof warranty also requires basic maintenance to remain valid. Additionally, there may be situations that your warranty might not cover at all.
Inspections Are Key
Most commercial roof warranties require regular inspections—some even mandate the timing. For example, an annual or semi-annual inspection may need to take place in the spring to assess any damage from winter weather. These inspections are common sense: they help identify potential issues early, extend the life of your roofing system, and ensure your building remains protected.
Don’t Overlook the Fine Print
Some warranty requirements are more subtle. For example, areas with high foot traffic may need to be equipped with walk pads. Without them, repeated foot traffic can damage the membrane. Walk pads not only preserve your roof system but also enhance safety for anyone accessing the roof.
Know the Limits of Coverage
Roof warranties also have limitations. For example, most warranties depend on your roof being designed for a specific wind speed—let’s say 80 MPH. If your building is in an area prone to hurricane-force winds, you may need a higher-spec system to stay protected under warranty.
In addition, many warranties do not cover damage caused by:
Maintenance Matters
Most warranties include a care and maintenance guide, but your facility team may not always be adequately equipped to follow it properly. That’s where a qualified service and maintenance partner comes in. By collaborating with a dedicated commercial roofing maintenance team, you can ensure warranty compliance and extend the life of your roof.
Your warranty is extremely valuable—but only if you adhere to the maintenance requirements. We’re here to assist you. If you have questions about your roof warranty or wish to schedule an inspection or service, click here to get in touch with us.
Greenwood Industries
640 Lincoln Street
Worcester, MA 01605
888-653-7663
508-865-4040
[email protected]
