A Greenwood Roof Services Manager will investigate your roof system, ensuring your roof is working effectively and identify any supplemental repairs that may need to be performed to maintain the roof system warranty. Repairs will be investigated and deemed warrantable or non-warrantable – ensuring that any actions follow best practices and are in line with the manufacturer’s warranty.

We follow a detailed checklist, including cleaning drains, removing debris, and caulking any minor areas of concern.

A Greenwood Roof Services Manager, along with a representative from The Waterproofing Company, America’s oldest waterproofing contractor, will perform a comprehensive full exterior envelope evaluation of your building. Upon completion, our team will provide an investigative report with recommended actions to protect the exterior of your building.

If a service visit is deemed necessary by one of our project managers, we will send one of our on-call service technicians to the facility covered by your GPA plan.

As member of Greenwood Performance Advantage™, you receive priority access to our service & maintenance team via a dedicated support line. Calling the number will directly connect you with our dispatch team and place you at the top of our list for issues pertaining to leak containment, emergency roof repairs, timely weather needs, maintenance requirements, etc.