Emergency Services
Contact Us
Greenwood Industries
640 Lincoln Street
Worcester, MA 01605
888-653-7663
508-865-4040
[email protected]
Emergency Services
24/7 Emergency Response
When water is actively entering your building or structural integrity is at risk, timely action matters. Greenwood’s emergency team mobilizes immediately, day or night, to stop ongoing damage and protect your facility, employees, and operations.
Why Emergency Services Matter
Roof and building envelope system emergencies don’t wait. Whether it’s storm damage, an active leak impacting operations, or compromised structural components, water intrusion can escalate rapidly — damaging interiors, inventory, equipment, and employee spaces. Immediate stabilization and mitigation are essential to prevent further harm and minimize business disruption.
What Our Emergency Services Include
- Immediate Diagnosis & Response
Our crews assess active failures, locate the source of water intrusion, and prioritize rapid mitigation. - Temporary Leak Stopping & Stabilization
We install tarps, patches, or secure temporary flashings to protect your building until a permanent repair plan can be developed. - Critical Weather & Storm Damage Response
High winds, hail, heavy rainfall, snow, and other extreme weather events can open gaps in roofing and envelope systems. We deploy fast, even in challenging conditions. - Safety-First Procedures
Our emergency teams operate with strict safety protocols to protect your personnel, building occupants, and our crew. - Clear Next-Step Guidance
After stabilization, we provide a concise summary of the condition and recommendations for repair, inspection, or project scope.
How Emergency Response Works
1. One Call, Immediate Dispatch
Contact Greenwood’s emergency line and our operations center will mobilize the nearest qualified crew.
2. On-Site Stabilization
Our team stops the active water intrusion, secures the area, and protects interior spaces while minimizing disruption to your operations.
3. Plan for Permanent Repair
Once stabilized, we recommend the appropriate next path — whether that’s a timely commercial roof inspection, a reactive T&M follow-up, or a scoped envelope project.
Emergency Services vs. Other Greenwood Solutions
| Service Offering | When to Use | Goal |
| Emergency Services | Water is actively entering, weather damage, or risk to interiors | Stop damage now |
| General Roofing / On-Call Services/T&M | Unplanned leaks or issues needing flexible response | Investigate + repair |
| Commercial Roof Inspections | Scheduled diagnostic evaluations | Detailed condition & planning |
| Building Envelope Projects | Known scope, planned repairs or replacement | Long-term solution |
Real-World Scenarios We Handle
- Active leaks during rain events
- Storm uplift and membrane loss
- Flashing blow-offs
- Rapid snow/ice melt infiltration
- Ceiling stains indicating ongoing intrusion
- Exposed mechanical penetrations
- Severe weather structural compromise
Why Greenwood Emergency Response
Rapid Mobilization
Our experienced crews are prepared for urgent conditions and are dispatched immediately upon request.
Deep Envelope Expertise
From roofing membranes to flashings, parapets, and penetrations, our teams have the full envelope expertise needed to diagnose and stabilize complex failures.
Business Continuity-Focused
We engage with minimal disruption to your operations while protecting what matters most.
Clear Communication
You’ll receive timely updates from dispatch to onsite mitigation and next steps.
Emergency Response FAQs
What kinds of emergencies does Greenwood respond to?
We respond 24/7 to urgent building-envelope issues including roof leaks and flashing failures, storm and weather damage, basement or foundation water intrusion, and masonry hazards like loose brick, spalling, or parapet failures. If water is getting in or material is failing, our crews are equipped to stabilize it fast.
What should I expect when I schedule emergency service?
Once you call, Greenwood dispatches a two-person emergency crew with the right trade expertise (roofing, waterproofing, or masonry). They’ll assess the source of the problem, implement an immediate fix to stop intrusion or reduce risk, and recommend next steps for a permanent repair if needed.
Can you help with storm-related damage even if the leak isn’t obvious yet?
Yes. We handle active emergency damage (like blown-off sections, debris punctures, ice dam leaks, and snow/ice buildup) and also provide fast stabilization measures such as temporary protection, drainage clearing, and storm-prep solutions to prevent conditions from getting worse before full repairs can be completed.
Why call Greenwood for emergencies instead of waiting for normal service?
Building-envelope failures accelerate quickly. Immediate response limits water spread, protects interiors and occupants, reduces repair cost, and prevents small issues from turning into structural damage. Emergency service keeps your facility safe, operational, and protected while a long-term fix is planned.
Take the Next Step
When urgent building issues arise, our professional service teams are ready 24/7 to respond. We’ll send a two-person crew, skilled roofers or masonry and waterproofing experts, who will assess the situation and implement an immediate, effective solution. From leaks and flashing failures to storm or water damage, we’ll ensure your facility is protected to keep your operations running safely and efficiently.
