Certification & Affiliations
Greenwood Industries commitment to excellence manifests itself in many forms, including support of and active participation in numerous federal, local government, and industry-related organizations.
Although generally considered “permanent,” masonry is subject to deterioration, especially at the mortar joints. Repointing, also known simply as “pointing”or—somewhat inaccurately—”tuck pointing”, is the process of removing deteriorated mortar from the joints of a masonry wall and replacing it with new mortar. Properly done, repointing restores the visual and physical integrity of the masonry. Improperly done, repointing not only detracts from the appearance of the building, but may also cause physical damage to the masonry units themselves.
"I'd like to formally thank the Service Department at Greenwood Industries for their professionalism and dedication to their work. From the first call we made to you as a new customer, I could tell you were dedicated to great service. After that first call, your technician called to confirm his anticipated arrival time, and actually arrived on time! All of the various roof leaks were satisfactorily repaired and you even called the next day to check on the performance of those repairs. As a Master Electrician who has worked in a service role for many years, and now as acting Facility Manager for one of the Commonwealth's most critical buildings, it was refreshing to see that same respect, values, and professional displayed by your techs that I remember from years past. You just don't see this kind of customer service as often as we'd like anymore."
Russell Cook, Acting Facility Manager, Electrical Engineer, Massachusetts Division of Capital Asset Management and Maintenance (DCAMM)